Security & Fire Safety

  • Rapid Metro is equipped with Automatic Train Operation (ATO), Automatic Train Protection (ATP) and Automatic Train Supervision (ATS)
  • Mandatory Baggage Scanning and Security Check at all stations
  • CCTV monitoring across the entire Rapid Metro system
  • ‘Press to Talk’ facility inside trains to talk to Train Driver in case of any emergency
  • Customer Care Helpdesk at all stations & 24X7 Customer Helpline Number
  • Police Station proposed at Sikanderpur Station and Police Chowki at Cyber City Station

Fire Safety

Rapid Metro complies with Fire Safety provisions envisaged in the relevant clause of National Building Code for Fire Safety arrangements in Metro Stations. Following provisions have been made on our system to deal with Fire Emergency and help commuters promptly reach a safer location:

Manual Fire Call Points for prompt communication of Fire Emergency

Fire Detectors for alerting Train Driver installed in every train car & stations
Emergency Exits & Evacuation Plan Signage on all stations to facilitate smooth passenger egress in an emergency. Public Announcement Facility provided to alert and guide passengers in an emergency
Fire- Fighting Equipment to deal with fire in its incipient stage
Portable Fire Extinguishers with operating instructions installed inside trains & stations